35% commission or flat pricing — the numbers don't lie.
Treatwell takes 35% of the treatment price for every booking from a new marketplace client. On a €50 treatment that is €17.50 per new client, before VAT. Run 30 new-client bookings a month and you are paying over €600 in commission alone — month after month.
Treatwell Connect also charges a monthly subscription of around €35. You pay it whether you get bookings or not. A quiet month still costs you €35 before the first client walks in.
Treatwell gives you a listing on Treatwell.com, not a real website. Your salon sits between dozens of competitors on a platform you do not own or control. Clients searching Google find Treatwell — not you.
Clients who book through Treatwell are, in Treatwell's eyes, Treatwell's clients. You get limited contact data and no clean way to move those relationships to a direct booking system. Leave the platform and you lose that online presence.
The more successful your salon becomes on Treatwell, the more you pay. 50 new clients a month at €50 average means over €1,000/month in commission plus VAT plus processing — a permanent tax on your own growth.
~€35/mo subscription + 35% commission + VAT + 2.5% processing
Monthly subscription + 35% commission on new marketplace clients
Enter your numbers and see the difference.
You save per month: €282
That's per year: €3.384
35% commission on new marketplace clients + 2.5% processing on online prepayments. All fees subject to VAT. NL/EU market.
Start free — 7-day trialYour client wants a cut with Bonnie and a keratin treatment with Lisa. Traditional booking systems make them book twice. DoTheBeauty handles it in one seamless flow.
Same 2.5 hours. Traditional booking: one client, one stylist blocked. DoTheBeauty: Emma's full multi-stylist appointment AND a second client in Bonnie's freed time.
Treatwell has one genuine advantage: marketplace reach. If you are opening a new salon in a city where Treatwell is strong, the platform can bring you new clients quickly. That is an advantage DoTheBeauty does not offer — we are not a marketplace. But that reach has a cost. Every new client costs you 35% commission plus VAT. For a salon with 30 new marketplace bookings a month at €50 average, that is over €600 every month. You are building Treatwell's platform, not your own brand. Choose DoTheBeauty if you: - Want predictable flat costs (€19.95–€79/mo, zero commission) - Want your own website that ranks on Google for local searches - Want full control over your client data and direct booking relationship - Already have regular clients who don't need a marketplace to find you For salons with an existing client base — or willing to build one through Google and social media — DoTheBeauty is structurally cheaper and gives you more control. Most salon owners who switch save €300–€700 per month.