35% commission or flat pricing, the numbers don't lie.
Treatwell takes 35% of the treatment price for every booking from a new marketplace client. On a €50 treatment that is €17.50 per new client, before VAT. Run 30 new-client bookings a month and you are paying over €600 in commission alone, month after month.
Treatwell Connect also charges a monthly subscription of around €35. You pay it whether you get bookings or not. A quiet month still costs you €35 before the first client walks in.
Treatwell gives you a listing on Treatwell.com, not a real website. Your salon sits between dozens of competitors on a platform you do not own or control. Clients searching Google find Treatwell, not you.
Clients who book through Treatwell are, in Treatwell's eyes, Treatwell's clients. You get limited contact data and no clean way to move those relationships to a direct booking system. Leave the platform and you lose that online presence.
The more successful your salon becomes on Treatwell, the more you pay. 50 new clients a month at €50 average means over €1,000/month in commission plus VAT plus processing, a permanent tax on your own growth.
~€35/mo subscription + 35% commission + VAT + 2.5% processing
Monthly subscription + 35% commission on new marketplace clients
Enter your numbers and see the difference.
You save per month: €282
That's per year: €3.384
35% commission on new marketplace clients + 2.5% processing on online prepayments. All fees subject to VAT. NL/EU market.
Start free, 7-day trialYour client wants a cut with Bonnie and a keratin treatment with Lisa. Traditional booking systems make them book twice. DoTheBeauty handles it in one seamless flow.
Same 2.5 hours. Traditional booking: one client, one stylist blocked. DoTheBeauty: Emma's full multi-stylist appointment AND a second client in Bonnie's freed time.
Treatwell has one genuine advantage: marketplace reach. If you are opening a new salon in a city where Treatwell is strong, the platform can bring you new clients quickly. That is an advantage DoTheBeauty does not offer, we are not a marketplace.
But that reach has a cost. Every new client costs you 35% commission plus VAT. For a salon with 30 new marketplace bookings a month at €50 average, that is over €600 every month. You are building Treatwell's platform, not your own brand.
Choose DoTheBeauty if you:
For salons with an existing client base, or willing to build one through Google and social media, DoTheBeauty is structurally cheaper and gives you more control. Most salon owners who switch save €300–€700 per month.